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The Essential IT Certifications Bundle

Courses
3
Lessons
60

What's Included

Product Details

Access
1 year
Content
7.5 hours
Lessons
27

ITIL® 2011 Foundations

Learn How to Deliver IT Services to a Business Environment with This AXELOS & EXIN-Accredited Training

By GogoTraining | in Online Courses

ITIL® is a set of IT practices that focuses on aligning IT service management with business needs. In this AXELOS and EXIN-accredited course, you'll be introduced to the IT Service Lifecycle through several engaging case studies. Everything you need to pass the ITIL Foundations exam will be covered, so by course's end you'll be ready to take the first step towards delivering IT service in a corporate environment.

  • Access 27 lectures & 7.5 hours of video instruction
  • Accredited by EXIN
  • Explain the importance of service management to IT & business
  • Understand how ITIL can be used to enhance the quality of IT service management
  • Comprehend & be aware of Service Strategy, Service Design, Service Transition, Service Operation, & Continual Service Improvement
  • Discover the Service Lifecycle
  • Master key principles, selected processes, roles, & functions & models
  • Receive a certificate of completion that qualifies you to sit for your ITIL Certification Exam
At GogoTraining, their mission is to help you master the world by unlocking your full potential. They do that by working with technology masters to create curriculum paths in key technologies. These paths allow you to jump in at the level that is right for you so you can master the technology. For more details on this course and instructor, click here.
  • Length of time users can access this course: 1 year
  • Prepares you to take the ITIL Foundation Exam
  • Access options: web streaming, mobile streaming
  • Certification of completion included
  • Redemption deadline: redeem your code within 30 days of purchase
  • Experience level required: all levels

Compatibility

  • Internet required

Course Outline

  • Module 01: Introduction to Service Management Part 1

  • Module 02: Introduction to Service Management Part 2

  • Module 03: Introduction to Service Management Part 3

  • Module 04: Service Strategy Part 1

  • Module 05: Service Strategy Part 2

  • Module 06: Service Design Part 1

  • Module 07: Service Design Part 2

  • Module 08: Service Design Part 3

  • Module 09: Service Design Part 4

  • Module 10: Service Design Part 5

  • Module 11: Service Design Part 6

  • Module 12: Service Design Part 7

  • Module 13: Service Design Part 8

  • Module 14: Service Design Part 9

  • Module 15: Service Transition Part 1

  • Module 16: Service Transition Part 2

  • Module 17: Service Transition Part 3

  • Module 18: Service Transition Part 4

  • Module 19: Service Transition Part 5

  • Module 20: Service Operation Part 1

  • Module 21: Service Operation Part 2

  • Module 22: Service Operation Part 3: Request Fulfillment

  • Module 23: Service Operation Part 4

  • Module 24: Service Operation Part 5

  • Module 25: Continual Service Improvement Part 1

  • Module 26: Continual Service Improvement Part 2

  • Module 27: Competence and Training

View Full Curriculum


Access
1 year
Content
6.5 hours
Lessons
19

COBIT® 5 Foundation

Make Better Business-Driven IT Decisions After This APMG-Certified Course

By GogoTraining | in Online Courses

COBIT® is a set of best practices developed to ensure successful IT management, and level 5 is the most recent iteration. COBIT 5 aims to provide guidance to business leaders when making technology decisions in support of organizational objectives. This course will get you up to speed with COBIT best practices, allowing you to make better decisions for all parties involved in or affected by governance and management of information systems. By course's end, you'll be ready to pass the COBIT 5 Foundation exam for a valuable certification.

  • Access 19 lectures & 6.5 hours of video instruction
  • Accredited by AMPG
  • Understand how IT management issue affect organizations
  • Discover the need for an effective framework to govern & manage enterprise IT
  • Learn the benefits of COBIT & how it works w/ other standards & best practices
  • Explore the COBIT Framework & other working components
  • Identify how to apply COBIT in a practical situation
  • Receive a certificate of completion that qualifies you to sit for your COBIT Certification Exam
At GogoTraining, their mission is to help you master the world by unlocking your full potential. They do that by working with technology masters to create curriculum paths in key technologies. These paths allow you to jump in at the level that is right for you so you can master the technology. For more details on this course and instructor, click here.
  • Length of time users can access this course: 1 year
  • Prepares you to take the COBIT 5 Exam
  • Access options: web streaming, mobile streaming
  • Certification of completion included
  • Redemption deadline: redeem your code within 30 days of purchase
  • Experience level required: all levels

Compatibility

  • Internet required

Course Outline

  • Module 00: COBIT 5 Foundation - Video Training Course Introduction

  • Module 01: COBIT 5 Overview

  • Module 02: COBIT 5 Architecture and Framework

  • Module 03: COBIT 5 Foundation Principles Part 1

  • Module 04: Principles #2 and 3

  • Module 05: Principles #4 and 5

  • Module 06: Exercise and Discussion: COBIT Goals Cascade Mapping

  • Module 07: COBIT 5 Foundation Enabler #1: Principles, Policies and Frameworks

  • Module 08: Enabler #2: Processes

  • Module 09: Enabler #3 and 4

  • Module 10: Enabler #5, 6 and 7

  • Module 11: COBIT 5 Foundation Implementation Phase #1

  • Module 12: COBIT 5 Foundation Implementation Phases #2 through 7

  • Module 13: The Differences between COBIT 4 and 5

  • Module 14: Process Assessment Overview

  • Module 15: Process Reference Model Walkthrough

  • Module 16: Process Assessment Model Part 1

  • Module 17: Process Assessment Model Part 2

  • Module 18: Exam Process and Sample Exam Questions and Review

  • Module 19: Sample Exam Questions and Review

View Full Curriculum


Access
1 year
Content
5 hours
Lessons
14

ISO/IEC 20000 Foundation

This Exin-Certified Course Will Help You Implement an Efficient Service Management System

By GogoTraining | in Online Courses

ISO/IEC 20000 is a complementary to the process approach defined within ITIL, but goes further in its focus on the understanding and development of a service management system (SMS). Becoming ISO/IEC certified will help you manage a full IT initiative that can transform how businesses operate and handle their information systems. This course will arm you with the knowledge you need to pass the Foundation level of ISO/IEC 20000.

  • Access 14 lectures & 5 hours of video instruction
  • Accredited by EXIN
  • Explain the core concepts of service management & quality frameworks
  • Describe the service management system (SMS) & the value & application of the PDCA cycle
  • Discuss high-level concepts around service design & transition
  • Identify objectives, activities, & quality requirements of the service management process
  • Receive a certificate of completion that qualifies you to sit for your ISO/IEC Certification Exam
At GogoTraining, their mission is to help you master the world by unlocking your full potential. They do that by working with technology masters to create curriculum paths in key technologies. These paths allow you to jump in at the level that is right for you so you can master the technology. For more details on this course and instructor, click here.
  • Length of time users can access this course: 1 year
  • Prepares you to take the EXIN ITSM ISO/IEC 20000 Foundation Exam
  • Access options: web streaming, mobile streaming
  • Certification of completion included
  • Redemption deadline: redeem your code within 30 days of purchase
  • Experience level required: all levels

Compatibility

  • Internet required

Course Outline

  • Module 00: ISO/IEC 20000: IT Service Management Foundation-Course Introduction

  • Module 01: Managing the Service: Somebody Has to Do It

  • Module 02: Everything has to fit together in ITSM!

  • Module 03: Complimentary Frameworks Part 1

  • Module 04: Complimentary Frameworks Part 2

  • Module 05: Service Management as a Global System

  • Module 06: Plan, Do, Check, Act (PDCA)

  • Module 07: Service Design and Transition

  • Module 08: Service Delivery Processes Part 1

  • Module 09: Service Delivery Processes Part 2

  • Module 10: Relationship, Relationship: One of the Secrets of Success!

  • Module 11: Resolution Including Service Requests

  • Module 12: Control, Vital but with Little Glamour

  • Module 13: Deployment

  • Module 14: Exam Tips

View Full Curriculum



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