The Essential IT Certifications Bundle
What's Included

ITIL® 2011 Foundations

- Experience level required: All levels
- Access 27 lectures & 7.5 hours of content 24/7
- Length of time users can access this course: 1 year
Course Curriculum
27 Lessons (7.5h)
Module 01: Introduction to Service Management Part 1
Module 02: Introduction to Service Management Part 2
Module 03: Introduction to Service Management Part 3
Module 04: Service Strategy Part 1
Module 05: Service Strategy Part 2
Module 06: Service Design Part 1
Module 07: Service Design Part 2
Module 08: Service Design Part 3
Module 09: Service Design Part 4
Module 10: Service Design Part 5
Module 11: Service Design Part 6
Module 12: Service Design Part 7
Module 13: Service Design Part 8
Module 14: Service Design Part 9
Module 15: Service Transition Part 1
Module 16: Service Transition Part 2
Module 17: Service Transition Part 3
Module 18: Service Transition Part 4
Module 19: Service Transition Part 5
Module 20: Service Operation Part 1
Module 21: Service Operation Part 2
Module 22: Service Operation Part 3: Request Fulfillment
Module 23: Service Operation Part 4
Module 24: Service Operation Part 5
Module 25: Continual Service Improvement Part 1
Module 26: Continual Service Improvement Part 2
Module 27: Competence and Training
ITIL® 2011 Foundations
At GogoTraining, their mission is to help you master the world by unlocking your full potential. They do that by working with technology masters to create curriculum paths in key technologies. These paths allow you to jump in at the level that is right for you so you can master the technology. For more details on this course and instructor, click here.
Description
- Access 27 lectures & 7.5 hours of video instruction
- Accredited by EXIN
- Explain the importance of service management to IT & business
- Understand how ITIL can be used to enhance the quality of IT service management
- Comprehend & be aware of Service Strategy, Service Design, Service Transition, Service Operation, & Continual Service Improvement
- Discover the Service Lifecycle
- Master key principles, selected processes, roles, & functions & models
- Receive a certificate of completion that qualifies you to sit for your ITIL Certification Exam
Specs
- Length of time users can access this course: 1 year
- Prepares you to take the ITIL Foundation Exam
- Access options: web streaming, mobile streaming
- Certification of completion included
- Redemption deadline: redeem your code within 30 days of purchase
- Experience level required: all levels
Compatibility
- Internet required

COBIT® 5 Foundation

ISO/IEC 20000 Foundation
Terms
- Instant digital redemption